Inner Circle Therapy
ABN: 14 561 875 844
Inner Circle Therapy is committed to protecting the privacy of personal information we collect and hold about individuals. Inner Circle Therapy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), other privacy laws that govern how private sector health service providers handle personal information (including health information), and Speech Pathology Australia's Code of Ethics (2010).
This Privacy Policy explains how Inner Circle Therapy manages the personal information we collect, use and disclose.
Inner Circle Therapy is a private speech pathology practice under the sole trader ownership of Heidi Sexton.
In order to provide you with the health care services that you have requested, we will need to collect and use your personal information. If you provide incomplete or inaccurate information to us, or withhold personal and health information from us, we may not be able to provide you with the services you are seeking.
We will only collect the information we need for the particular function or activity we are carrying out. We collect information from you that is necessary to provide you with speech pathology services and to manage our relationship with you. The information we collect includes: your name, date of birth, address, health fund details and information about your health history and family history. We require this information to assist the speech pathologist to diagnose and treat you.
We will usually collect your health information directly from you. Sometimes, we may need to collect information about you from a third party (such as a relative or another health service provider).
Inner Circle Therapy uses your personal information for the purpose you have given the information to us. We will use your information to provide speech pathology services to you, to manage our relationship with you and to contact you in relation to matters concerning your care. We may also use your information for other purposes permitted under the Privacy Act 1988.
Your personal information will generally only be used by the speech pathologist involved in your care. However, on occasion your care may be provided by a number of health professionals (e.g. speech pathologist, occupational therapist and/or psychologist) working or consulting together. We may disclose your information to these health professionals as part of the process of providing your care.
Inner Circle Therapy will usually send a discharge summary to the referrer, your treating GP and any other treating physicians such as paediatrician or psychiatrist following discharge from Inner Circle Therapy, or at other times as required for your care.
We may provide information about your condition to your parent, child, other relatives, close personal friends, guardians, or to a responsible person for you, unless you tell us that you do not wish us to disclose your health information to any such person.
In order to provide the best possible environment in which to treat you, we may also use or disclose your personal and health information where necessary for:
You have a right to access the personal and health information that we hold about you. You can also request an amendment to your personal and health information should you believe that it is inaccurate. If we do not agree to change your record in accordance with your request, we will permit you to make a statement of the requested changes and we will enclose this with your record.
Should you wish to obtain access to or request changes to your health record please advise us via email.
Inner Circle Therapy will take reasonable steps to ensure that your personal information which we may collect, use or disclose is accurate, complete and up-to-date.
Inner Circle Therapy will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We use technologies and processes such as access control procedures, network firewalls, encryption and physical security to protect your privacy.
Inner Circle Therapy will destroy or permanently de-identify any of your information which is in its possession or control and which is no longer needed for the purpose for which it was collected, provided Inner Circle Therapy is not required under an Australian law or court/tribunal order to retain the information.
When you use our website, we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us. When you use our website, our Internet Service Provider (ISP) may record and log for statistical purposes the following information about your visit:
Our website management agent may use statistical data collected by our ISP to evaluate the effectiveness of our website.
A "cookie" is a device that allows our server to identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your ISP and your browser type. Our website uses temporary cookies. This means that upon closing your browser, the temporary cookie assigned to you will be destroyed and no personal information is maintained which will identify you at a later date.
Personal information such as your email address is not collected on our website. We do not disclose domain names or aggregate information to third parties other than agents who assist us with this website and who are under obligations of confidentiality.
You may be able to configure your browser to accept or reject all cookies and to notify you when a cookie is used. However, please note that if you configure your browser so as not to receive any cookies, a certain level of functionality of the Inner Circle Therapy website may be lost. We will use any personal information collected via our website in accordance with this privacy policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch: